Welcome to Exceltrips.com
This privacy notice (the “Privacy Notice” or the “Notice”) explains how Exceltrips.com, its affiliates, and subsidiaries (“Exceltrips,” “we,” “us,” “our”) process and handle personal information when you book a tour with us, inquire about booking a tour, visit our website (www.exceltrips.com) , use our mobile app, or otherwise receive any related products or services from us.
Your Privacy Matters to Us
Your privacy matters to us, and we take our data protection and privacy responsibilities seriously. We follow the practices described in this Notice and treat your personal information in accordance with applicable laws in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain products, practices, or regions. Any such additional notices are to be read in conjunction with this Notice.
Changes to This Privacy Notice
We may change this Privacy Notice from time to time. If we make changes, we will revise the date at the end of this policy and, in some cases, provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Outline
1. What Personal Information We Collect from You
When You Book a Tour or Inquire about Booking a Tour with Us: We collect various pieces of personal information about you when you inquire about booking one of our Tours. This information may be collected via our website, our app, in speaking with a third-party travel agent, or in working with one of our sales agents. Depending on which of our services you’re inquiring about, we will typically collect the following:
Once you have booked a Tour, we need more personal information to get you ready for your adventure as part
of a process we call “Good-to-Go.” This information includes:
When You Visit Our Website or Use Our Mobile App: When you visit the Exceltrips.com website or use our mobile app, we may collect various data points, including:
Photos and Videos Taken While Traveling on a Tour: While on a Tour, photos or videos may be taken by other travelers or by one of our representatives that may contain you or your likeness and which may constitute personal information.
When You Apply for a Job with Us: If you apply for a job with us, we will collect personal information such as your name, contact information, employment history, and other personal information necessary for evaluating your suitability for the job.
2. How We Use Your Personal Information
We collect, hold, and use your personal information for various business purposes, including:
3. How We Share Your Personal Information
We may share your personal information with third parties in certain circumstances, including:
Cross-border Transfers: Please note that we may transfer and hold your personal information outside of your region or country, including to countries outside the United Kingdom, European Union, or European Economic Area (“EEA”). We take appropriate steps to ensure the adequate protection of your personal information in accordance with applicable data protection and privacy laws.
4. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, update, and delete your information. You may also request information about the categories and specific pieces of personal information we collect, as well as request the cessation of data processing and request data portability. Please contact our Privacy Officer for assistance with these rights.
5. How to Contact Us
If you have any concerns or questions about this Privacy Notice or your personal information, please contact our Privacy Officer:
Attn: Privacy Officer Exceltrips.com
Email: info@exceltrips.com
6. Security
We are committed to keeping your personal information secure and have implemented various security measures to protect it. However, no method of transmission over the internet or other publicly accessible communications networks can be guaranteed to be 100% secure.
7. Retention
We retain your personal information for as long as reasonably necessary for the purposes for which we use it and as required by law, including statutory claims limitation periods.
8. Changes to This Privacy Notice
We may update this Privacy Notice from time to time, and any changes will be posted on our website.